Privacy
Policy

1. Introduction and Scope

This Privacy Policy applies to all users of the cc6bet platform, including visitors, registered players, and anyone who interacts with our website, mobile applications, or services (collectively, the "Service"). By accessing or using the cc6bet Service, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

cc6bet is committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and all applicable data protection regulations. We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

This Privacy Policy should be read in conjunction with our Terms and Conditions and Responsible Gaming Policy. If you do not agree with any part of this Privacy Policy, you must immediately cease using the cc6bet Service and refrain from creating an account.

2. Information We Collect

2.1 Personal Information

When you register for a cc6bet account, we collect personal information necessary to verify your identity, process transactions, and comply with legal and regulatory requirements. The personal information we collect includes:

• Full legal name as it appears on your government-issued identification
• Date of birth (to verify that you are 21 years of age or older)
• Email address and phone number for account communication
• Residential address and proof of address documentation
• Government-issued identification (e.g., Philippine passport, driver's license, UMID, or national ID)
• Payment information, including GCash account details, PayMaya account details, or bank account information for deposits and withdrawals
• Username, password, and security questions for account access

2.2 Transaction and Gaming Data

We collect information about your use of the cc6bet platform, including:

• Deposit and withdrawal transaction history, including amounts, dates, and payment methods
• Gaming activity, including games played, bets placed, winnings, losses, and session duration
• Bonus and promotion participation, including wagering requirements and redemption history
• Account balance and transaction records
• Communication with cc6bet customer support, including chat logs, emails, and support tickets

2.3 Technical and Device Information

When you access the cc6bet platform, we automatically collect technical information about your device and browsing activity, including:

• IP address and geolocation data to verify that you are accessing the Service from an authorized jurisdiction
• Device type, operating system, browser type, and browser version
• Screen resolution, language preferences, and time zone settings
• Cookies, web beacons, and similar tracking technologies (see Section 6 for more details)
• Referring website or source that directed you to cc6bet
• Pages visited, links clicked, and time spent on each page

2.4 Information from Third Parties

In certain circumstances, we may receive information about you from third-party sources, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), identity verification services, fraud prevention agencies, and regulatory authorities. This information is used to verify your identity, prevent fraud, and comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.

3. How We Use Your Information

cc6bet uses your personal information for the following purposes:

3.1 Account Management and Service Delivery

• To create, maintain, and manage your cc6bet account
• To verify your identity and age (21+ requirement)
• To process deposits, withdrawals, and other financial transactions
• To provide customer support and respond to your inquiries
• To enable you to play games, place bets, and participate in promotions

3.2 Legal and Regulatory Compliance

• To comply with Philippine gaming regulations, PAGCOR requirements, and other applicable laws
• To conduct identity verification, KYC (Know Your Customer), and AML (Anti-Money Laundering) checks
• To prevent fraud, money laundering, underage gambling, and other illegal activities
• To respond to legal requests, court orders, or regulatory inquiries
• To maintain records as required by law

3.3 Security and Fraud Prevention

• To detect and prevent fraudulent transactions, account takeovers, and unauthorized access
• To monitor for suspicious activity, bonus abuse, and violations of our Terms and Conditions
• To protect the integrity of our games and ensure fair play
• To enforce our policies and take action against users who violate our rules

3.4 Marketing and Communications

• To send you promotional offers, bonuses, and updates about cc6bet (with your consent)
• To notify you about new games, features, and platform improvements
• To send transactional emails, such as deposit confirmations, withdrawal notifications, and account alerts
• To conduct surveys and gather feedback to improve our services

3.5 Platform Improvement and Analytics

• To analyze user behavior and preferences to improve the cc6bet platform
• To optimize website performance, fix bugs, and enhance user experience
• To develop new features, games, and services based on user feedback
• To conduct research and statistical analysis

4. How We Share Your Information

cc6bet does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with trusted third parties in the following circumstances:

4.1 Service Providers and Business Partners

We work with third-party service providers to operate the cc6bet platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), game providers, hosting services, identity verification services, customer support platforms, and analytics providers. These service providers are contractually obligated to protect your data and may only use your information to perform services on our behalf.

4.2 Legal and Regulatory Authorities

We may disclose your personal information to law enforcement agencies, regulatory authorities (including PAGCOR), courts, or government bodies if required by law, court order, subpoena, or regulatory request. We may also disclose information to protect our legal rights, enforce our Terms and Conditions, investigate fraud, or respond to emergencies.

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor organization. We will notify you of any such transfer and provide you with the opportunity to delete your account if you do not wish your information to be transferred.

4.4 With Your Consent

We may share your information with third parties if you have given us explicit consent to do so.

5. Data Security and Protection

cc6bet implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers
• Secure storage of sensitive data, including passwords (which are hashed and salted) and payment information
• Regular security audits, vulnerability assessments, and penetration testing
• Access controls and authentication mechanisms to restrict access to personal data
• Employee training on data protection and confidentiality
• Monitoring and logging of system activity to detect and respond to security incidents

While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorized access to your account.

6. Cookies and Tracking Technologies

cc6bet uses cookies, web beacons, and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that allow us to recognize you, remember your preferences, and analyze how you use the Service.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function properly, including session management, authentication, and security.
• Performance Cookies: Collect information about how you use the platform, such as pages visited and errors encountered, to help us improve performance.
• Functionality Cookies: Remember your preferences, such as language settings and login information, to provide a personalized experience.
• Marketing Cookies: Track your activity across websites to deliver targeted advertisements and promotional offers (with your consent).

6.2 Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the cc6bet platform and prevent you from accessing certain features. Most browsers allow you to block third-party cookies while still accepting first-party cookies.

7. Data Retention

cc6bet retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account Information: Retained for the duration of your account and for up to 7 years after account closure to comply with financial and regulatory record-keeping requirements.
• Transaction Records: Retained for at least 5 years as required by anti-money laundering (AML) regulations.
• Communication Logs: Retained for up to 3 years for customer support and dispute resolution purposes.
• Marketing Data: Retained until you withdraw consent or request deletion.

After the retention period expires, we will securely delete or anonymize your personal information in accordance with applicable data protection laws.

8. Your Rights and Choices

Under the Data Privacy Act of 2012 and other applicable laws, you have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request a copy of the personal information we hold about you. You can access most of your account information by logging into your cc6bet account. For additional information, please contact our support team.

8.2 Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information. You can update your account information directly through your cc6bet account settings or by contacting customer support.

8.3 Right to Deletion

You have the right to request that we delete your personal information, subject to certain legal and regulatory exceptions. We may be required to retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.

8.4 Right to Object and Restrict Processing

You have the right to object to or restrict the processing of your personal information in certain circumstances, such as for marketing purposes. You can opt out of marketing communications by clicking the "unsubscribe" link in our emails or by contacting customer support.

8.5 Right to Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

8.6 Right to Withdraw Consent

If we process your personal information based on your consent, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within 30 days.

9. Children's Privacy

The cc6bet platform is strictly intended for users who are 21 years of age or older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete that information and terminate the associated account.

If you believe that a minor has created an account on cc6bet, please contact us immediately at [email protected].

10. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside the Philippines where our service providers and business partners are located. These countries may have data protection laws that differ from Philippine law. When we transfer your information internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

cc6bet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Any changes will be effective immediately upon posting to this page. We will notify you of material changes by email or through a prominent notice on the cc6bet platform.

Your continued use of the cc6bet Service after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Data Protection Officer:
[email protected]

Customer Support:
[email protected]
Live Chat: Available 24/7 on the cc6bet platform

Mailing Address:
cc6bet Data Protection Office
Philippines